B.E.L. Implements Plan of Action to Help Customers Amid Corona Hardship

Sean Fuller

Despite the coronavirus emergency, B.E.L. says it continues to defray the monthly expenses of some three thousand senior citizens across the country.  The representative of the company reiterated, however, that a plan has been put in place to work with customers who legitimately cannot meet their payments, to see how best they can arrive at an amicable solution.

Sean Fuller, GM, Commercial & Retail Services, B.E.L.

“It is important for us to understand that the social assistance that we can give, well we continue to give the social assistance to about three thousand customers right now by paying their bills under the Golden Citizen Bill Pay program.  We also have facilities in place that if a customer requires a payment arrangement to extend their payment for a later date because they really cannot afford to do it now, we will work with those customers and be able to find a solution to get over this hump.  We are very optimistic and we believe that while we are in this serious situation in this country, B.E.L.’s position is that we will continue to serve this country.  We don’t expect any power outages.  Our prevention and reaction plan being headed by Mr. Armstrong allows us to respond to any trouble cause to any issues, we have our staff being protected properly.  We are training our staff on how to minimize any risk or potential for attracting this virus and so we feel that we are very much prepared as a company to go through this and be successful in continuing to serve our customers with electricity going forward.”