Making the Change to e-Governance
As for CITO, government’s Central Information Technology Office, it will be the digital hub for delivering those internet-based services. The idea, says the Minister of e-Governance, is to convert ninety-five percent of the existing services to the online platform by the end of this term of office.
Kevin Bernard, Minister of e-Governance
“The Central Information Technology Office will basically be transformed into an e-governance department of our ministry where we’re going to be expanding and working and restructuring that department so that it focuses on our goal and where we want to go down the road. Like I said, we have a deadline, within five years it is our hope to attain ninety-five percent digitization. Now what does this also mean? For us, it’s that we will need the buy-in of everybody. We need the buy-in of both our colleagues in the other ministries, we need the buy-in of the public servants, we will need the buy-in of our residents across the country who use government services. It is all about an ease of doing business in this country as well. People come to this country and want to do a land transaction, they don’t want to be waiting in line so long to do one transaction. We need to start ensuring that everything is done utilizing technology and so we can’t be left behind.”

