Now here, Digiwallet to Help You Pay Bills or Send Money Easier
First there was the Belize Bank’s E-Kyash to help people send and receive money or pay bills online. Now there’s B.T.L.’s Digiwallet Solutions, which also allows you to conduct monetary transactions without the hassle of going in traffic to the bank or the utility companies. You can also send money to anyone anywhere, once you have the app downloaded on your phone. This morning B.T.L. introduced its Digiwallet and News Five’s Marion Ali was there and filed this report.
Marion Ali, Reporting
If you like the convenience of going cashless, you’ll love the service that Digiwallet Limited offers. With a customer base of close to two hundred thousand, B.T.L. hopes that the digital platform will be their way of conducting business, accompanied by a token fee for some of those services. The service allows its subscribers to pay bills, send or receive money or buy credits without ever leaving the comfort of your home or office. To become a subscriber, one needs only to have a cell phone, a valid social security card or passport, the downloaded app and to fill in some basic bio-data. The rest should be a breeze, according to Kenton Lino, B.T.L.’s Solutions Architect who walked us through the process.
Kenton Lino
Kenton Lino, Solutions Architect, B.T.L.
“On your first download, you may be seeing zero, so you’d have to go to visit one of the thirteen Digi stores who are the current registered agents and they’ll be more than pleased to cash you into your Digiwallet account. The one that most people will be using most frequently would be perhaps the send money feature where you’re sending money to your friends and family. It’s very simple, it’s very easy. All you need to know is the mobile number of the person that you’re sending the money to. If it’s someone from your contacts, you just select the star button without the plus and you could select someone from your contacts. What’s clearly displayed to the subscriber for all transactions, you see the amount that you’re transacting, you see a fee if there’s a fee associated with that specific transaction. For transactions that have no fee, you will see zero being displayed and you see a total, which is the total cost that that transaction will have.”
Lino says Digiwallet notifies customers of their transaction status and to whom the money was sent and it keeps a transaction history dating back thirty days. The app, he assured, is safe and secure.
Kenton Lino
“Your pin should never be shared with anyone. It’s so secure to the point that there is an extensive administrative process we take subscribers through to have that pin replaced or changed, whereby you have to authenticate yourself and prove that you are who you are before your pin is changed. At Digiwallet we take your money and security very, very seriously, so please safeguard your pin at all times.”
Acting General Manager of Digiwallet, Melanie Blake, informed that you don’t even need data in order to use the app. The new service also promises to tap into a new form of marketing for business people and their customers.
Melanie Blake
Melanie Blake, Acting General Manager, Digiwallet
“We have different loyalties where we’ll be able to promote and work alongside with the different business communities to do different promotions, so we can team up with the business community and they can offer exclusive promotions to their customers who visit their businesses. We also have a future road map so we’re going to be looking at things like garden account where you can add your children to your Digiwallet. We’re also going to be looking at bulk disbursements so for like construction companies who have employees that are not a part of the banking system, they would be able to remit salaries via that.”
The user-friendly app will also be available in Spanish and Mandarin. The unique service falls in line with the plan at the Ministry of E-Governance to digitize more services to people.
Michel Chebat
Michel Chebat, Minister of E-Governance
“What we’re trying to do is to create innovative, cashless ways in which people can conduct transactions. Soon you’re going to be seeing that you’ll be able to apply for your birth certificate, your marriage certificate online, so this is all part of that concept – making the services available to people online and in a paperless way.”
People who have older model cell phones will also be able to use the service. Marion Ali for News 5.
