Ready Call Center Opens New Branch in Dangriga
An economic boost for Dangriga will be realised with the opening of a BPO in that southern municipality. The pioneer in the industry, Ready Call Center, has established a branch in the Culture Capital that will see five hundred persons employed in the first six months, with room to grow to over a thousand employees. The BPO industry has become the second largest employer in the country and Prime Minister John Briceño took time during his tour in the south to attend the inaugural opening ceremony. News Five’s Duane Moody reports.
Duane Moody, Reporting
Ready Call Center was the first business process outsourcing company to have established this service in Belize. It has grown to have branches in several parts of the country. An inaugural ceremony for the opening of a center in Dangriga will boost economic activity in the Culture Capital.
Nubia Ramirez
Nubia Ramirez, C.E.O., Ready Call Center
“We are very pleased to be the pioneer of the industry. At that point, we were not thinking that we were creating an industry in the country; we thought we were just opening a business and now we are very proud to know that it became an industry and it is helping the economy of the country. Dangriga is the last office that we just open. We already have persons in four districts in the country. We are in Belize City, Orange Walk, Cayo and now Dangriga. We don’t know what is next, but our commitment as a company is to offer opportunities to Belizeans countrywide. So don’t be surprised that next month might be any of the other districts that we still have pending for the BPO benefit of the community.”
The Dangriga branch is opening with one hundred and fifty employees at this time, but R.C.C.B.P.O.’s C.E.O. Nubia Ramirez says that the goal is to employ five hundred persons within the next six months. Important to note is that the B.P.O. sector is second to the Government of Belize as a mass employer. And as the services diversified, the salary scale has increased – way above minimum wage.
Prime Minister John Briceño
Prime Minister John Briceño
“I am getting jealous; we don’t have one in Orange Walk Town so I have to try to compete with this man. He di make I look bad [laughs]. But yes, the B.P.O. sector has been exploding under our government, under the work that we have been doing because we have a vision, we have a plan. As they tell us, the people in the industry, for the very first time a government is giving them attention. They say how is it that we can work with them? How is it that we can make sure that we could improve the level of services that we are providing to their customers abroad? The higher the service, the more our people get paid.”
It is estimated that just the wages in salaries will be over seven million dollars when you include supervisors; it’s a significant amount of investment being made by the Ready Call Center in the Culture Capital.
Louis Zabaneh
Dr. Louis Zabaneh, Area Representative, Dangriga
“We worked very hard over the past four five months to get our people trained and to attract a call center into our area. Already we’re looking at over a hundred persons employed and the company’s intention is to move to five hundred persons employed in the near future. So this is a huge impact to our community. We are really grateful for the confidence of ready call center in investing in our area.”
Duane Moody for News Five.
