…but cruise tourists complaints mean trouble
And while those working in the cruise tourism sector are anxiously awaiting the Valor and the Legend next Thursday, an even bigger problem is brewing in the Belize City habour. News Five’s Janelle Chanona explains.
Tracy Taegar Panton
”I think that it has gotten to the level where the cruise lines say, you know, either you fix it or we leave.”
At the height of the season, more than six thousand cruise ship passengers and crew disembark at the Fort Street Tourism Village and either head off to destinations in the district or take tours of the city. But according to industry insiders, a significant number of those visitors have been making serious complaints against Belize, criticisms that could see the ships stop coming to port.
Tracy Taegar Panton
“The primary concern is the whole organization and management of the immediate area outside of the tourism village. You know, all that from the Tourism Village to the Swing Bridge, there needs to be some zoning in terms of traffic management in the area, moving the vendors off the street side because it just creates a lot of congestion. And we have a tremendous amount of harassment of our visitors which is a major concern. There are visitors who are afraid to leave the gates of F.S.T.V. because they are accosted by the various groups that are working outside.”
According to Director of Tourism Tracy Taegar Panton, at the request of the Florida Caribbean Cruise Association, this week Minister of Tourism Godfrey Smith and members of the Belize Tourism Board are meeting in Miami to discuss the situation. Panton says part of the solution would include a craft and vendor market.
Tracy Taegar Panton
“Change is always difficult and— but I think the vendors have seen the impact of this week where we’ve lost three ships and I think they would be much more open to making the move. I had taxi drivers and tour guides approaching me and saying whatever we can do to help to bring back the ships. We certainly don’t want to lose ships, it’s harder to get them back and I think the vendors will be open once we can put the infrastructure in place. The resources are there as you know Janelle, the Local Government Tourism Development Fund was established which is being funded by three agencies, the B.T.B., PACT and the F.S.T.V. and hopefully we can go to the F.C.C.A. with tangible projects and definitive timelines for when those projects will be in place.”
Panton and Mayor Zenaida Moya met this afternoon to discuss the latest developments regarding Belize City’s cruise industry. Reporting for News Five, I am Janelle Chanona.